CapitalPeak Appliance Repair (hereafter referred to as we, us, or our) values the privacy of our customers and users of our website. This Privacy Policy outlines the types of personal information we collect, how we use and share it, and the choices you have concerning your information. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

When you contact us through our call request form, we collect personal information such as your name, phone number, and email address. This information is used to facilitate communication and service-related purposes. We also collect non-personal browsing data from users visiting our website through technologies such as cookies and web beacons, which help us enhance the user experience.

Use of Information

The information collected is used primarily to communicate with you regarding your service requests, manage and provide our services efficiently, and improve our website and service offerings. We may also use your information for marketing and promotional purposes related to our services.

Sharing of Information

We share your personal information with our trusted partners and service providers only as necessary to provide and improve our services. These third parties are obligated to maintain the confidentiality and security of your information. We do not sell or rent your personal information to third parties for their own marketing purposes without your explicit consent.

Communications

By using our website and submitting a call request form, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. You may opt-out of communications at any time by contacting us at (916) 222-2773.

Your Rights

You have the right to access, update, and correct inaccuracies in your personal information in our records. You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.

Dispute Resolution

By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes related to the website or services. In the event of a dispute, users agree that maximum compensation for any claims is limited to $100. Additionally, users agree to bear their own legal fees and expenses.

Data Security

We implement reasonable security measures to safeguard your personal information against unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at (916) 222-2773.